Terms and Conditions
Privacy Policy
Please carefully read the following Privacy Policy of Caribbean Coffee Company before using www.caribbeancoffee.com, (the “Site”) and all related websites, products, and services as well as all other social media or interactive pages (Facebook, Instagram, etc.).
Your privacy is very important to us. Our Privacy Policy spells out Caribbean Coffee’s commitment to respecting the privacy of the visitors to our Site. We reserve the right to change this policy at any time, which we’ll do through online posting or an email message sent directly to you. We are very careful with what we do with your information.
Collection and Use of Personal Information
We may collect personal information from you to provide an efficient, meaningful and customized experience for you on the SiteL which may include:
- Contact Information such as name, email address, mailing address and phone number
- Billing Information such as credit card number and billing address
As is true of most websites, we automatically gather information about your computer such as:
Your IP address, time and date of visit, browser type, referring/exit pages, operating system, agent version, platform, SDK version, timestamp, API key (identifier for application), application version, device identifier, iOS Identifier for Advertising, iOS Identifier for Vendors, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Model, manufacture and OS version of device, session start/stop time, locale (specific location where a given language is spoken), time zone, and network status (WiFi, etc.).
We may log this information for system administration and improvement, order verification, marketing and system troubleshooting purposes.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests and applications for employment
- Administer your account
- Send you a newsletter
- Send you marketing and promotional communications
- Administer our referral program
- Respond to your questions and concerns
- Improve our website and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
To review and update your personal information to ensure it is accurate, contact us at:
info@caribbeancoffee.com
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We may share personal information with certain third parties in the U.S. that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, serving advertisements to you, marketing and promotional material distribution (including direct mail marketing), loyalty program management, promotions fulfillment and website evaluation. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.
Choice/Opt-Out
We want to communicate with you only if you want to hear from us. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or contacting us at the email address above. Please note however, that as a user of the service, you cannot opt-out of some administrative communications that are reasonably necessary to the service, such as billing or service notifications.
Cookies and Other Tracking Technologies
This Site uses cookies and other tracking. Cookies are small text files of information stored by the Internet browser on your computer’s hard drive. For example, we may use cookies to collect browsing data to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal or confidential information and are not spyware. Some of our cookies are served by us, and some are served by third parties who are delivering services on our behalf.
You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive, but our Site does not recognize “Do Not Track” signals. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block them using different browsers. By blocking or deleting cookies used on our website and mobile application, you may not be able to take full advantage of our services.
Shipping and Returns
If you’re looking to return or exchange your order for whatever reason, we're here to help. We offer returns of unopened and unused products within 30 days of purchase. You can return your product for a refund of the original payment method, or exchange for a product of equal value.
Security
The security of your personal information is important to us. When you provide such personal information such as a credit card number, we (or third parties we use for billing and payment processing) encrypt any transmission of that personal information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about this Privacy Policy, you can contact us at: info@caribbeancoffee.com
